Privacy Policy for Tarheel Home Solutions
Privacy Policy:
Sharing of Personal Information:
Terrano Family Home Solutions LLC DBA Tarheel Home Solutions will not share, sell, or disclose your personal information or mobile opt-in data to third parties without your explicit consent, except where required by law. Your information is kept confidential and used solely for the purposes you have agreed to. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.
Opting Out of Text Messages:
You have the right to opt out of receiving text messages from Terrano Family Home Solutions LLC at any time. To opt-out, you can reply “STOP” to any text message you receive from us.
Consent and Opt-In:
By providing your phone number and opting in to receive text messages, you consent to the collection and use of your personal information as described in this policy. We ensure that your consent is obtained explicitly and that you are informed about the types of messages you will receive.
Effective Date: 1/1/2025
At Tarheel Home Solutions, we are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data. By using our website or services, you agree to the terms outlined below.
1. Information We Collect
1.1 Personal Information
We may collect personal information when you:
Request a quote or service
Fill out a contact form
Communicate with us via email or phone
This information may include:
Name
Email address
Phone number
Property address
Details about your project or inquiry
1.2 Non-Personal Information
We automatically collect certain non-identifying data when you visit our website, such as:
Browser type
Device information
Pages visited
IP address
Time spent on site
This information helps us improve our website and user experience.
2. How We Use Your Information
We use collected information to:
Provide estimates, services, and customer support
Respond to questions or requests
Schedule inspections or service appointments
Improve our website and marketing
Send updates or service-related communications
We do not sell or rent your personal information to third parties.
3. Sharing Your Information
We may share your information only in the following situations:
Service Providers: Contractors or vendors who assist in providing our services
Legal Requirements: If required by law, subpoena, or government request
Business Operations: To protect our rights, customers, or business assets
All third parties handling your information are required to maintain confidentiality.
4. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to:
Improve site performance
Analyze website usage
Customize user experience
You may disable cookies in your browser settings — but some website features may not function correctly if you do.
5. Data Security
We take reasonable measures to protect your personal information against unauthorized access, loss, or misuse. However, no online transmission is completely secure, and we cannot guarantee absolute protection.
6. Your Rights and Choices
Depending on your location, you may have the right to:
Request access to your personal data
Request corrections or updates
Request deletion of your information
Opt out of marketing communications
To exercise these rights, contact us using the information below.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review their privacy policies.
8. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from minors.
9. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
Tarheel Home Solutions